If you have any further questions, please don't hesitate to contact us at Asked Questions We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. In the event that your order arrives not as described, please email us as soon as possible at with your order number and a photo of the item’s condition. Due to the secondhand nature of our vintage clothing, we do not offer returns or exchanges. Refunds, returns, and exchanges ALL SALES FINAL. If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you. Please allow 48 hours for the tracking information to become available. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please email to inquire about International shipping. Orders not picked up after 8 weeks may be reprocessed and made available for sale in the shop. A pickup reminder notification will be sent via email after one week. Online orders for in-store pickup must be picked up within eight (8) weeks from the date of purchase. Please have your order confirmation email with you when you come. Our in-store pickup hours are 11-6 from Tuesday through Saturday and 12-4 on Sunday. We will send you an email when your order is ready along with instructions. The Neighbourhood Vintage 391 Water St, Peterborough, ON, K9H 3L7Īfter placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. You can skip the shipping fees with free local pickup at **Free shipping on orders over $200 (automatically applied at checkout) In-store pickup Shipping charges for your order will be calculated and displayed at checkout. Domestic Shipping Rates and Estimates (Canada)

You will receive another notification when your order has shipped. All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email.

Galapagos blue flamingo